VirginMedia 50MB upgrade

About 3 weeks ago I decided to sign up to CrashPlan for off-line backups. (I’ll get a full review of it up here soon). The biggest issue that I had at the time is that at my upload speed was fairly low (0.55Mb/s). Backing up my Macbook was going to take something in the region 6 Months and my Mac-Mini with all my movies was going to take 6 years .

With this in mind, I got in contact with VirginMedia (VM) who said that if I upgraded to their 50Mb/s package I would get “up to” 5Mb/s upload speeds.

OK, I know there is this whole “up to“ debacle on at the moment and Ofcom have raised it on more than one occasion.

What I’m getting:

The VM guys came and installed the new Super Hub and I was keen to get things tested and uploading at my new “up to” 5Mb/s speeds.

For the 1st few hours I was still getting the 20Mb/s (download) speeds. I contacted VM, and after waiting for 20 mins to finally talk to someone, I was told that the upgrade on my line was still taking place and will be activated sometime during the day.

After the wait and constant testing throughout the day, I’m now getting the desired 45 – 47Mb/s download speed. The biggest issue is that my upload speed as only gone up by 0.20Mbps upping my overall upload speed to 0.75Mb/s, which is NOWHERE near the 5Mb/s.

 

What I’m expecting:

In a nutshell, this is what I’m expecting.

I can accept a slight drop in download. 45 – 47 Mb/s is totally acceptable, but only getting 0.75Mb/s upload is not what I signed up for !!

Next Steps:

I dont know if it’s going to make a difference, but I’ll contact VM today and see what they have to say.

I’ll keep you all posted.

I see that VM also offer a 100Mb/s service…. so it will be interesting to see what speeds they claim to offer there.